Frequently Asked Questions

How do I register for SPTechCon?

You can register for the conference from our Registration Details page. When you register, you will be asked to provide your first and last name, e-mail address and to select a registration type.

Can I register more than one person at a time?

Yes, you can register more than one person or a group of people on our system. After entering the registration information for the primary registrant of the group select next to continue the registration process. On this page you will see the option to add additional registrants continue to follow these instructions until you gave completed entering your group's information. Group discounts of $100 per person will be given automatically if you register three or more people at once. You can also contact Caroline Seiter at cseiter@bzmedia.com to receive the $100/person discount if your group is unable to register at the same time. Contact her also for special discounts for groups of 10 or more.

I need a taxpayer ID number. How do I get that?

The tax ID number for BZ Media is 11-3498003. Please email your W-9 requests to cseiter@bzmedia.com.

I've selected the Credit Card option; what happens next?

You can use the secure online form to pay via credit card and get immediate confirmation of your registration. MasterCard, Visa and American Express are accepted. You'll receive a registration record/confirmation e-mail. 

I've selected the Check option; what happens next?

Print out the registration record and receipt and mail to BZ Media LLC, 225 Broadhollow Road Suite 211 Melville, NY 11747, with your payment. Online registrations that are mailed without payment will not be confirmed until payment is received.

I've selected the P.O option; what happens next?

If you've selected to pay via purchase order, please email your invoice request to obahr@bzmedia.com. If you don't have the actual P.O. number when you register, please submit the registration confirmation you get from us to your Accounts Payable Department so they can assign it a P.O. number. When you have an actual P.O. number, please enter it into your registration record. Once the P.O. number has been entered, we will send you an invoice. All invoices must be paid in full before attending the conference.

Are there any discounts on registration? Can we combine them?

Group discounts will be given automatically if you register three or more people at once. You can also contact Caroline Seiter at cseiter@bzmedia.com to receive the $100/person discount if your group is unable to register at the same time. Contact her also for special discounts for groups of 10 or more. This is the only discount that can be combined with other offers. All other discounts are non-stackable.

Government employee discounts: click here for more information.

Educational Institutions: Personnel employed by or attending educational institutions can get a $100 discount off the Full Event Passport price by using the code EDU. Please note that state-funded schools and universities are considered for the EDU discount, not government discount.

User Groups: Contact Stacy Burris, sburris@bzmedia.com to see if your group is eligible for a discount.

Nonprofit Organizations: Personnel employed by non-profit organizations can get a $100 discount off the Full Event Passport price by using the code NONPROFIT.

Discounts are also given to speakers and exhibitors, who tend to post them on their social media feeds.

What if I have to cancel my registration?

You can receive a full refund, less a $150 registration fee, for cancellations made by Thursday, February 23, 2017. Cancellations after this date are non-refundable.

Send your cancellation in writing to Caroline Seiter at cseiter@bzmedia.com. Registrations may be transferred to another person.

Refunds will be processed through the same method of payment as the initial payment transaction. Credit card refunds will be processed to the same credit card as the original payment. If for reasons beyond our control the conference cannot take place as scheduled, BZ Media reserves the right to reschedule the conference to a date and place of it's choosing.

I am traveling from outside the U.S. to attend the conference and require a visa. Can I get an invitation letter for my application?

SPTechCon can provide invitation letters to paid conference attendees who require a Visa in order to travel to the conference. Invitation letters are only permitted to attendees that have paid in full for their conference registration. Letters will be granted on a case-by-case basis. Please e-mail Caroline Seiter at cseiter@bzmedia.com to request an invitation letter. SPTechCon retains the right to refuse invitation letters to any individual at any time.

You must agree to update SPTechCon with the status of your visa application. If you are given an invitation letter and your Visa is approved but you do not attend the conference, you will no longer be permitted any future invitation letters from SPTechCon.

If your Visa application is denied, please e-mail Caroline Seiter with your registration cancellation request. All cancellation fees will be waived on the condition that proof is provided from the U.S. Embassy of the denial of your application. If proof of denial is not provided, you will be upheld to the standard cancellation policy for all attendees.

If you do not agree to this policy, please do not request an invitation letter. 

When do I check-in to the conference?

You can check in or ask informational questions at the Registration Desk:
• Sunday, April 2, from 7:30 am – 6:30 pm
• Monday, April 3, from 7:30 am – 7:00 pm
• Tuesday, April 4, from 7:30 am – 7:00 pm
• Wednesday, April 5, from 8:00 am – 4:30 pm


Is there Internet access available?

Yes! There is free Internet access is the classrooms and registration area. If you are staying at the Renaissance Austin, and registered using the conference link (to be included in the SPTechCon room block), you will receive complimentary wireless in your guest room.

What do I need to bring to the conference? Do I need to bring my laptop to class?

Bring a pen and notebook or pad. If you have business cards, bring those for networking with your colleagues. It's not necessary to bring a laptop to most classes, but power strips are provided to accommodate multiple laptop users in each class. Check the course descriptions for more information; some courses benefit with laptop use.

What is the best way to keep up-to-date with program changes?

From time to time, speakers change, classes get moved or canceled, and more options are added to the mix. We update conference registrants on a regular basis, but the best place to check is the website. The website contains all of the latest updates regarding the program. If you have any questions regarding a class time or speaker change, please contact Caroline Seiter, Event Operations Coordinator, at cseiter@bzmedia.com.

Are food and beverages provided?

Included with the Three-day Conference Pass Plus Pre-Conference Tutorials and Three-day Conference Pass to attend SPTechCon is lunch for each day of the event. In addition we offer several breaks throughout the day, where you can take advantage of great opportunities to network with your colleagues. Take note of our Conference Schedule at some of these breaks coffee, tea, and soft drinks may be available. Please be advised breakfast is not provided on any of the days of this event.

When is the Exhibit Hall open?

The exhibit hall is open during the following times:

• Monday, April 3, from 11:00 am – 6:45 pm
• Tuesday, April 4, from 11:00 am – 4:00 pm

Is there a dress code?

There is no specific dress code, but business casual is suggested.

How can my company sponsor or exhibit at SPTechCon?

Find out more here.

How can I teach a class or workshop at SPTechCon?

See the Call for Speakers.

How can I cover SPTechCon for a publication/receive a Press Pass?

Press and analyst registration will be confirmed by the conference staff, and may require your presenting credentials for the event. Contact Caroline Seiter for press registration information at cseiter@bzmedia.com. See the press policy at http://bzmedia.com/presspass.

Are there going to be videos of the presentations/classes available after the conference?

No, videos will not be available, and it is not permissible to videotape the sessions. We do not have the permission of the presenters to video their classes and workshops, and in some cases they are very explicit about not giving us video rights.

Many of these presenters offer training classes, and wouldn't want to take a chance that their classes are "floating around" the Internet. They also often share candid comments about what's going on the industry, and might speak differently (and less openly) if their sessions were being recorded and distributed. The same is true of participants in the sessions. We want everyone to feel comfortable speaking openly.

I have other questions. Whom can I contact?

You can contact the following individuals:

Stacy Burris, Vice President of Events, sburris@bzmedia.com

Caroline Seiter, Event Operations Coordinator, cseiter@bzmedia.com