In his book “The Tipping Point: How Little Things Can Make a Big Difference,” Malcolm Gladwell defines a tipping point as "the moment of critical mass, the threshold, the boiling point.” We are always approaching tipping points or looking at them in the rear-view mirror with technology. The art of it is to see the tipping points coming before everyone else and react mindfully so that your organization can succeed.
Five years ago, if I had told you that many enterprise-class organizations would move their e-mail into the thing we now call “the cloud,” what would your reaction have been? I know for a fact that it would have been something between laughing openly and telling me that it would never happen for a long list of reasons, possibly including data sovereignty, intellectual capital protection, organizational culture, etc. I know this would have been the case because I had a lot of conversations with my clients and others back then that went that way.